PingMe Tip: Accomodating Frequent Flyers with Timezones

2007-08-26 20:00:00 -0400


Timezones are a difficult thing, whether you’re traveling or communicating across them. While the jet-lag will always catch up with you, PingMe won’t let you down when you’re crossing timezones and borders.

In the Profile screen you can select your Timezone from a drop-down list. It provides many different timezones to account for the small adjustments to time that are made by various local governments around the world.

Let’s suppose that you are traveling from the East coast of the United States to the West coast. Changing your Timezone to ‘US – Pacific’ will change the display time of your current pings by three hours. They will still be sent at the same time, which is to say that a Ping set for 5pm Eastern time will be sent at 2pm Pacific time. This is great if you don’t want to miss that conference call with your boss at 1pm Eastern time.

But what if you’re not just making a short stay, what if you’re moving? Or maybe you have daily Pings (like “wake up,” which seems to be very popular) that you want to go off at the same time of day in the new time zone? We’ve got you covered.

timezone checkbox

When you select a new Timezone on the profile screen, a check box appears labeled “Move all pings to this timezone?” If you select this option and save your profile, you’ll find a Ping that was scheduled to be sent at 5pm Eastern time will now be sent at 5pm Pacific time.


New mobile PingMe features

2007-08-26 20:00:00 -0400


We’ve been hard at work on PingMe over
the past few weeks. Here are a few improvements to the way you can create Pings remotely from your mobile devices.

Create Pings with Email Subject

Hardcore Blackberry and Email wizards everywhere often type quick notes directly in the subject line of a message. It saves keystrokes and lets you easily find messages by subject in your message list view. Now you can use this messaging style to create Pings by placing the entire create message in the subject and leaving the body part empty.

New Flags for Remote Pings

We’ve added some new flags that let you specify confirmation mode and set tags when creating a Ping by e-mail or from your Phone:

  1. Specifying c:y or c:yes after your message will require confirmation on a Ping
  2. Tag your mobile Pings using the z: flag, followed by a list of tags, separated by spaces, commas, or both

Here’s an example that would create a tagged ping that requires confirmation:

1d h5p Call Dunder-Miflin, close paper deal c:y z: followup calls sales


Mobile Mashup - Create scheduled reminders with your voice using Jott and PingMe

2007-08-19 20:00:00 -0400


How would you like to be able to “call in” a PingMe reminder over the phone?

Mike, a PingMe user, writes on his MyTechTalk blog

I think the folks at Jott and the folks at PingMe should join forces to create a stellar service. Jott’s voice to email technology could be modified by PingMe to quickly create reminders when I’m driving in my car and not in front of my computer.

Basically, Jott is a really useful mobile transcription service offering “mobile note taking and hands-free messaging”. Sign up and you can call their 800 number and speak a message that will be converted to written text and sent out by email. PingMe is a mobile service that sends out scheduled reminders to your cell phone and email on a defined schedule. Together, they are unstoppable.

We agreed it would be amazingly useful to phone in Pings while driving or just to save our fingers from typing an SMS message. Thus, we spent a little time coding up the back-end, and the PingMe / Jott mashup was born!

Start by going to http://www.jott.com to sign up. Do it now, don’t wait, because their service rocks. Follow the instructions on their site to activate your account. Then go into the contacts tab and add your PingMe address. (you can find your PingMe address in the welcome email we sent you, or on your profile page in PingMe).

We suggest you call the contact “GoPingMe”, so it’s sufficiently different than the default “Me” moniker that Jott uses for “note to self” type messages.

Then comes the fun part. Add Jott’s toll free number to your speed dial. Call up the Jott number. They say..

Who’d you want to Jott?

You say…

GoPingMe

They say…

BEEP

You speak…

Two days, hour eight, call and wish mom a happy birthday

Wait a few minutes, and voila, you’ve got a brand new Ping that will be sent to your mobile phone and email targets in two days at eight o’clock AM.

IMPORTANT NOTE: Before trying to create a Ping using Jott you should check out our help entry on mobile creation that describes the way PingMe time codes work. It explains why you’d say “2 days, hour eight” instead of “09/01/07 at 8:00am”. You should also read our recent post on Using time codes to create Pings for even more details.

Let us know what you think!


PingMe Hiccup

2007-08-16 20:00:00 -0400


PingMe experienced a service interruption starting shortly after 5pm EDT on the 16th that interfered with the delivery of outbound pings. The issue affected approximately 60 people whose messages were either delayed or not delivered.

I’d like to report that we were able to identify and resolve the problem and that we have taken steps to protect against this happening again. We’ve also added multiple monitors as an added precaution.

We know that you rely on PingMe for timely and accurate reminders so we take this type of problem very seriously and sincerely apologize for any inconvenience. If you are one of the people affected we will let you know directly, but anyone can feel free to contact us (support at gopingme dot com) with questions or concerns.

Update 08/18/07 – Here is some additional information on the useful new monitors that we’ve added…

  1. A proactive monitor that alerts us of any ping waiting for delivery for more than a few minutes
  2. A reactive monitor that alerts us to any ping who’s delivery was delayed by more than a few minutes
  3. A primary monitor that continuously checks dispatch and receipt services to ensure availability and actively restart if there are problems
  4. A secondary monitor that alerts support if the dispatch service becomes unavailable
  5. A monitor that checks the availability of our web and mail services from multiple remote networks
  6. Daily reporting of delivery time statistics and error reports

PingMe has been live for almost 6 months and this is the first outage of its kind. We’re taking it seriously and working hard to make PingMe the most reliable service possible.


PingMe - feeling the buzz!

2007-08-16 20:00:00 -0400


It’s been really incredible to watch the response to PingMe over the past week. This is just a short-list of sites that have reviewed or mentioned PingMe recently:

PingMe even had a stint on del.icio.us/popular. Our user community is growing fast – join us now and get things off your mind.