We're Available
Have a question? We'll get back to you as soon as possible during business hours. We are available 9am to 5pm Eastern US time, Monday through Friday.
Have a question? We'll get back to you as soon as possible during business hours. We are available 9am to 5pm Eastern US time, Monday through Friday.
Software support and customer service inquiries.
Important Note for STRIP users: STRIP has been renamed to Codebook and has a new icon. If your STRIP application is missing, don't panic, it has just been renamed! Learn more about accessing Codebook »
We take support seriously and strive to ensure customer satisfaction on every interaction. The following statistics are pulled automatically from the most recent 100 satisfaction ratings in our helpdesk system.