Problem with Strip for OS X Preview Release

2011-06-16 20:00:00 -0400

Earlier this week we soft-launched a preview release of Strip for OS X in the Mac App Store, and we’ve just pulled it from the store because we found a serious bug that could cause data loss for our customers. Only a handful of people noticed the app and bought a copy, if you’re one of those folks, here’s what you need to know:

Editing the name or icon of a category can cause the inadvertent loss of field data attached to entries on that category. We’ve got a fix, but we’ll have to test it thoroughly and then run it through Apple’s review team. In the meantime you can avoid the problem pretty easily, just don’t use Strip for OS X to edit your categories at the moment. Our apologies if anyone got bit—so far no one’s reported any issues to us. If you did manage to get a copy of Strip for OS X before we pulled it and you’ve found any bugs or issues, please get in touch.

Everyone else waiting on Strip for OS X and Windows to be available: please sit tight, we’re almost there and we’ll announce a proper release date soon.

Tempo Maintenance: June 7th, 9pm EDT

2011-06-05 20:00:00 -0400

Our time-tracking service Tempo will be undergoing some brief maintenance on Tuesday night at 9pm EDT. There may be a brief outage while the services are restarted.

Strip 1.5.4 Released

2011-06-02 20:00:00 -0400

We just released an update to Strip to fix a bit of a nuisance bug that had cropped up in the last version. We had enabled this setting for the application (UIRequiresPersistentWiFi) that activates the device’s WiFi connection on application launch, and keeps it open, rather than closing it after 30 minutes. We had done this in the hopes that it might solve some intermittent connection problems some folks had experienced trying to connect with Strip Sync on their local WiFi network. Anyway, there was a bit of a downside we didn’t see coming—every time you launched Strip and a WiFi connection was not available, you’d get this really jarring popup alert from the system, complaining about the absence of a WiFi connection. Very annoying in Airplane mode! It’s off now, sorry for the trouble.

What's Up with Tempo

2011-06-01 20:00:00 -0400

Last week we experienced some problems with Tempo that were a bit of a nuisance for some of our customers. We needed to switch to a new charting library as the old one wasn’t holding up, but we ran into some issues with the first launch of those update. Our apologies that we didn’t catch them before making those updates live! We worked quickly to have it resolved by the next day, and things have been peachy since. If you happen to have a lot of people and/or projects in your Tempo account, you’ll notice the charts are quite a bit more useful now than they have been. If you run into any issues with the charts, please let us know.

There’s another update coming this Monday night to help out accounts that have a lot of projects and users, each page now has a search field allowing you to quickly pull up who or what you’re looking for. We’re currently working on more ideas for making Tempo more efficient and easy to use, and we’d love your feedback. Feel free to drop us a note in the comments here or get in touch via email.

Preparing Strip to Ship

2011-06-01 20:00:00 -0400

It’s been a little bit since we provided an update on Strip for Mac OS X and Windows and some folks have been asking, “what’s up?” We are submitting the 1.0 version of Strip to the Mac App Store, a universal binary, 32/64 bit. Keep your fingers crossed for approval and not rejection! This is one of the reasons why we don’t have a release date set yet, we need to get approval before we can realistically set one. It may turn out that changes will be required before we can publish it. Strip for Mac OS X requires you to be running Mac OS X 10.6 Snow Leopard or later (it is untested on Lion developer seeds).

We’re going all in with this Mac App Store for Strip, we won’t be distributing the app outside the Mac App Store. On the Windows side, we’re still working on our own purchasing system. There is no official Microsoft app store service for selling Windows software yet (would someone please light a fire under Uncle Fester’s derriere?), so we’ve had to do some work to set up our own purchasing and authorization system. Nothing too complex, but it’s work.

We’re also working on a major update to the product site for Strip, as the way it is currently set up isn’t quite inadequate for providing information on what are ostensibly two more products. Our merchant account provider for the Windows side isn’t cool with us launching the product without a supporting site, so we can’t just push it off until later.

All things considered, looks like we’re a couple of weeks out, as we’re juggling a couple of other things, too. Thanks for waiting on us!

By the way, if you have been thinking about buying Strip for iOS but have been leery of paying $9.99 just to try it out, we’re running a sale at the moment. For the time being, Strip for iOS is now available for $4.99 in the iTunes App Store.