A tip for O2 users on PingMe

2008-12-02 19:00:00 -0500

When setting up a mobile target in PingMe, customers of the UK service O2 usually run into a snag – they need to first enable their phone’s e-mail to SMS service (which is how we send SMS messages). I’m not an O2 customer myself, but after working through the issue with a number of users, the process I outline below seems to be correct.

Note: many of the carriers, including O2, have been making noise about charging a little bit of extra for each email to SMS message. I’ll skip the editorializing and just say that you should check with your carrier about charges. I believe O2 customers can dig into this issue over here.

Update: One of our users has kindly looked this up and reported that it costs 10 pence per message! Not cool at all. Beginning to wonder if we should only provide e-mail and Twitter targets. Paying for an actual SMS gateway is cost-prohibitive.

Now then, for O2 users:

  1. Send the message ON to the number 212
  2. You will get an e-mail back on your phone congratulating you and telling you the new email addy for your phone
  3. It will look something like +441234567899@mmail.co.uk
  4. Use that to setup your mobile target in PingMe

You can either set the carrier to ‘Other’ and drop that whole address in there, like so:

Setup o2 Target

Or you can set the carrier to O2 and just drop the number in the box, like so:

Setup o2 Target 2

I realize that it’s more than 10 digits! Obviously, I need to update the display on there, but for now trust that it will allow you to add more than 10 numbers in the field.

Feel free to e-mail us with questions or share your results in the comments.

As a tip to everyone looking for SMS interaction – the most reliable thing to do is probably to set up a Twitter target, as they run over actual SMS (the big bucks!)

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