When setting up a mobile target in PingMe, customers of the UK service O2 usually run into a snag – they need to first enable their phone’s e-mail to SMS service (which is how we send SMS messages). I’m not an O2 customer myself, but after working through the issue with a number of users, the process I outline below seems to be correct.
Note: many of the carriers, including O2, have been making noise about charging a little bit of extra for each email to SMS message. I’ll skip the editorializing and just say that you should check with your carrier about charges. I believe O2 customers can dig into this issue over here.
Update: One of our users has kindly looked this up and reported that it costs 10 pence per message! Not cool at all. Beginning to wonder if we should only provide e-mail and Twitter targets. Paying for an actual SMS gateway is cost-prohibitive.
Now then, for O2 users:
You can either set the carrier to ‘Other’ and drop that whole address in there, like so:
Or you can set the carrier to O2 and just drop the number in the box, like so:
I realize that it’s more than 10 digits! Obviously, I need to update the display on there, but for now trust that it will allow you to add more than 10 numbers in the field.
Feel free to e-mail us with questions or share your results in the comments.
As a tip to everyone looking for SMS interaction – the most reliable thing to do is probably to set up a Twitter target, as they run over actual SMS (the big bucks!)