SQLCipher Enterprise Program

The SQLCipher Enterprise Program provides all Commercial Edition features with additional flexibility for organizations with special requirements through a customizable annual subscription licensing and support bundle. Each SQLCipher Enterprise solution is tailored to customer-specific needs, and may optionally include:

Specialty Packages for Cordova and JDBC
FIPS 140-2 validated Cryptographic module
Suite licensing (i.e., all mobile, all desktop platforms)
Guaranteed support SLA and extended priority support options
Redistribution licensing including SDK distributions
Transferable licensing
Standard SQLCipher platform packages
Specialty platforms like SQLCipher for Cordova, SQLCipher for JDBC, and Apple WatchKit
Customized builds and enhancements
Flexible license terms
Additional procurement and payment options (e.g. PO, Wire Transfer, etc.)

Enterprise Support

The SQLCipher Enterprise program offers premium priority support tailored to the needs of larger organizations with advanced support requirements:

On-demand access to the most current licensed SQLCipher packages
Direct notification of available updates
Private priority email support directly from Zetetic, the developers of SQLCipher
Enhanced support including via pre-scheduled telephone call, pre-scheduled web meeting, or emergency telephone call
Code review of applications using SQLCipher
Specific implementation guidance for incorporating SQLCipher into an application
Detailed troubleshooting and analysis of reported issues (e.g. on specific hardware, interoperating with other software)
Consultation with staff developers as required to fulfill support objectives
Assurance of continued support and updates to licensed packages during the term of the agreement

Enterprise support packages also provide customers with a Service Level Agreement guaranteeing issue acknowledgement times by severity, i.e. SEV 1: < 24 hr; SEV 2: < 1 business day; SEV 3: < 3 business days; SEV 4: As available. We can also accommodate other specialized SLA requirements under the Enterprise program as well. Regardless of severity level, all Enterprise support requests are considered high priority compared to comparable requests made via public channels or lower-level support agreements.