SQLCipher is typically used as a critical security component. As a result, the potential for a dependency on an outdated library without an official support channel or software updates is usually considered an unacceptable risk for security conscious customers. Zetetic offers several support options for SQLCipher, the details of which are described here.

CipherCare is Zetetic's support and maintenance subscription program for SQLCipher Commercial Edition. It addresses these concerns by providing customers with:

  • On-demand access to the most current licensed SQLCipher packages
  • Direct email notification of available updates
  • Private priority email support directly from Zetetic, the developers of SQLCipher

In addition to staying up-to-date, active CipherCare subscribers are free to contact us at any time about SQLCipher, for example, to ask questions about:

  • Optimizing performance of SQLCipher-based applications
  • Configurable settings for specific security requirements
  • General, high-level implementation guidance for incorporating SQLCipher into an application
  • Migration of existing databases to use SQLCipher encryption
  • Packaging and deployment
  • Technical design of SQLCipher (i.e. how it works)
  • Build / integration issues
  • Requested feature enhancements
  • Any other technical inquiries about SQLCipher operations

While there is no guaranteed response time SLA for CipherCare, we strive to respond quickly to priority requests, usually within one business day.

Zetetic offers one free year of CipherCare support to any Commercial Edition edition licensees, so customers are encouraged to enroll in CipherCare at the time of purchase. CipherCare renews annually for each licensed SQLCipher library, but the subscription can be cancelled at any time.